Terms of Service
These terms apply when you use mydoller.com or buy a mydoller.com plan from 2615881 Alberta Ltd. (operating as MyDoller, "we"). Each MyDoller tool (Care Continuity, Social AI Studio, Card Scan, Digital Wallet) has its own terms for using that tool. By ticking "I accept" on our forms or by paying, you agree to these terms.
1. Who can buy
You must be at least 18 and able to make a contract. If you buy for a business, you confirm you may bind that business.
2. What you buy
mydoller.com plans are custom AI solutions we build and run for your business. The plan page shows the one-time setup fee and the monthly or yearly price. Before work starts we agree in writing what will be built (the written scope). Setup work starts when we begin building after you approve the written scope.
3. Prices, billing and automatic renewal
- Prices are in US dollars. Taxes are added where the law requires.
- The setup fee is charged once. The plan fee is charged through PayPal and renews automatically every month or every year until you cancel.
- Cancel any time in your PayPal account (Settings, Payments, Manage automatic payments), or email support@mydoller.com and we cancel it for you. You keep access until the end of the period you already paid for.
- For yearly plans we email you a reminder 15 to 45 days before the renewal date, with the price and how to cancel. For monthly plans we email you at least once a year with your plan, price and how to cancel.
- If we change a price, we tell you by email at least 7 days and no more than 30 days before the new price applies. You can cancel before it does.
4. Refunds
See the Refund Policy. It is part of these terms.
5. Your data and content
You own the content and data you give us or that your solution collects. You give us permission to use it only to build, run and support your solution. If we handle personal data for you, the Data Processing Terms apply.
6. Our work
We keep ownership of our software, templates and know-how. While your plan is active you may use the solution we build for you for your own business.
7. AI results
AI can make mistakes. Review important outputs (prices, legal or medical text, messages to customers) before you rely on them. See the Disclaimer.
8. Fair use
Do not use our services to break the law, send spam, harm others, collect data without permission, or try to break or overload our systems.
9. Availability
We work to keep everything running but cannot promise there will be no interruptions. We may update or change features to improve them.
10. Limit of liability
As far as the law allows, we are not liable for indirect or consequential losses (such as lost profits or data), and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim. Nothing here limits rights you have by law that cannot be limited.
11. Ending the service
You can cancel any time as described above. We may suspend or end a service if you seriously break these terms or do not pay, after telling you where possible. On request we give you a copy of your data within 30 days after the service ends, then we delete it unless the law requires us to keep it.
12. Law
These terms are governed by the laws of Alberta and the federal laws of Canada. If you are a consumer, you also keep the protections of the laws where you live.
13. Changes
We may update these terms. The date at the top shows the current version. Important changes apply to you only after we email you about them.
Questions? Email support@mydoller.com.