Data Processing Terms
These terms apply when we process personal data for your business, for example when a chatbot we build for your website collects your visitors' names and phone numbers. In these terms, you are the business in charge of the data (the controller) and we act for you (the processor). They are part of our Terms of Service.
- Instructions. We process the personal data only to provide the service you asked for, and only on your instructions. We do not sell it, share it for advertising, or use it for our own purposes.
- Confidentiality. People who can access the data must keep it confidential.
- Security. We protect the data with reasonable measures, described on our Security page.
- Sub-processors. We use only the providers listed in our Privacy Policy. We tell you before adding a new one, and you may object.
- Help with requests. We help you answer requests from people who want to see, correct or delete their data.
- Breaches. We tell you without undue delay, and within 72 hours where possible, after we learn of a breach affecting your data.
- End of service. When the service ends we return the data on request within 30 days, then delete it unless the law requires us to keep it.
- Information. On reasonable request we give you the information you need to show you follow data protection laws.
- Laws. We follow the data protection laws that apply to the service, including US state privacy laws (such as the California Consumer Privacy Act), PIPEDA and Alberta's Personal Information Protection Act.
Questions? Email support@mydoller.com.