Privacy Policy
This policy explains what personal information 2615881 Alberta Ltd. (operating as MyDoller, "we") collects on mydoller.com, why, and your choices. Each MyDoller tool (Care Continuity, Social AI Studio, Card Scan, Digital Wallet) has its own privacy policy for data inside that tool.
What we collect
- Contact and "Solve my problem" forms: your name, email, company, website, budget and the message you write.
- Subscribe form: your name, business name, email, website, phone number, the plan you picked, and an affiliate code if you came through an affiliate link.
- Payments: PayPal handles all payments. We never see or store your card or bank details. PayPal tells us the payment amount, date, payment ID and the payer name and email.
- Affiliate cookie: if you open an affiliate link, a cookie named
mdrefstores the affiliate code and the first-click date for 90 days. See the Cookie Policy. - Technical data: our web host keeps standard server logs (IP address, browser type, pages requested, time) for security. Our pages load fonts from Google Fonts, so your browser sends your IP address to Google when a page loads.
- Affiliate click counts: when you open an affiliate link, our affiliate system stores a daily one-way scrambled code made from your IP address and browser type (not the IP address itself), only to count each visitor once and stop fraud.
Why we use it
- To answer you and prepare quotes.
- To set up and deliver the service you bought, and to bill for it.
- To pay affiliate commissions and prevent fraud.
- To keep the site secure and meet legal and tax duties.
We do not use your information for advertising, and we have no analytics trackers or social-media pixels on mydoller.com.
Who we share it with
We never sell personal information and we do not "share" it for cross-context advertising. We share only what a provider needs to run the service you asked for:
- PayPal (payments)
- Our web hosting provider (website, email and database)
- Google (fonts; and, inside some tools, sign-in, Drive, Sheets and Gemini as explained in that tool's policy)
- Supabase (database for some tools)
- Any AI provider named in the written scope of your custom solution
If you came through an affiliate link, the affiliate sees only a short code for your account, never your name or email. We may disclose information when the law requires it or to prevent fraud or harm.
How long we keep it
Form messages: up to 2 years after our last contact. Customer and billing records: as long as you are a customer and then as long as tax and accounting laws require (usually 6 to 7 years). Server logs: up to 90 days.
Your rights
You can ask to see, correct or delete your personal information, or ask what we hold about you. Our privacy contact is reached at support@mydoller.com. We may ask you to confirm your identity first. We answer within 30 days. Records the law requires us to keep stay until we may delete them.
California and other US states: you have the right to know, delete and correct, and to opt out of sale or sharing. We do not sell or share personal information, we do not collect sensitive personal information, and we will not treat you differently for using your rights. We honor the Global Privacy Control signal.
Canada: we follow PIPEDA and Alberta's Personal Information Protection Act. You can also contact the Office of the Privacy Commissioner of Canada.
Where data is stored
Data may be stored and processed in Canada, the United States and other countries where our providers operate.
Children
mydoller.com is for businesses and adults. It is not meant for anyone under 18 and we do not knowingly collect information from children.
Changes
If we change this policy we update the date at the top. For important changes we email current customers.
Questions? Email support@mydoller.com.